Legal

Terms of Service

Last updated: April 11, 2026

1. Acceptance of Terms

By creating an account or using Exchange Backlink ("the Platform", "we", "us"), you agree to be bound by these Terms of Service. If you do not agree, do not use the platform. These terms apply to all users, including free and paid plan subscribers.

2. Description of Service

Exchange Backlink is a platform that facilitates 3-way backlink exchanges between website owners. We use an algorithmic matching system to pair websites with compatible partners for mutually beneficial link placements. We do not create, host, or directly control any backlinks placed between users.

3. Eligibility

  • You must be at least 18 years old to use the platform
  • You must be the legitimate owner or authorised manager of any website you add
  • You must not use the platform if you have been previously banned
  • Business accounts may be used by an individual representative on behalf of an entity

4. Account Responsibilities

You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activity that occurs under your account
  • Providing accurate, truthful website metrics (DR, DA, traffic, spam score)
  • Promptly notifying us of any unauthorised access to your account

Inflated or falsified metrics will lower your trust score and may result in account suspension or permanent ban.

5. Acceptable Use

You agree not to:

  • Submit websites containing adult content, gambling, pharmaceutical, illegal, or PBN/link-farm content
  • Submit websites you do not own or are not authorised to manage
  • Manipulate trust scores or gaming the matching algorithm
  • Remove or nofollow placed backlinks after a deal is marked complete
  • Create multiple accounts to circumvent plan limits or bans
  • Scrape, reverse-engineer, or automate access to the platform
  • Harass, threaten, or abuse other users
  • Use the platform for any illegal purpose

6. Website Verification & Approval

All websites must pass ownership verification (meta tag method) and admin review before entering the matching pool. We reserve the right to reject any website that does not meet our quality standards, without obligation to provide a detailed reason. Approved websites may be re-reviewed at any time if concerns arise.

7. Deal Obligations

When you accept a backlink exchange deal, you commit to:

  • Placing a contextually relevant, dofollow link on the agreed page within 14 days of deal acceptance
  • Keeping the placed link live for a minimum of 12 months
  • Notifying exchange partners and the platform if you need to remove a link early
  • Verifying links placed by your exchange partners honestly and promptly

Failure to meet these obligations will result in trust score penalties. Repeated violations will result in account suspension.

8. Trust Score System

The platform maintains a trust score for each user based on deal completion, link longevity, and reports received. This score affects your matching priority and eligibility. We reserve the right to adjust the trust score algorithm at any time. Trust scores are not transferable between accounts.

9. Paid Plans & Billing

Paid plans (Pro at $9/month, Agency at $29/month) are billed monthly via Stripe. Prices are in USD and exclude any applicable taxes.

Cancellation: You may cancel at any time via the billing portal. Your paid features remain active until the end of the current billing period. No partial refunds are issued for unused time.

Refunds: We offer a 7-day refund policy for first-time subscribers who have not meaningfully used paid features. Contact us within 7 days of your first charge to request a refund.

Plan changes: Upgrading takes effect immediately. Downgrading takes effect at the next billing cycle.

10. SEO Risk Acknowledgement

While 3-way link exchanges are generally considered lower-risk than direct reciprocal exchanges, no link building strategy is 100% immune to search engine penalties. By using Exchange Backlink, you acknowledge that:

  • We make no guarantees about the SEO impact of links obtained through the platform
  • Google's guidelines and algorithms change; what is safe today may be penalised in the future
  • You use the platform at your own discretion and accept responsibility for any SEO consequences

11. Intellectual Property

The platform, its design, matching algorithm, and codebase are the intellectual property of Exchange Backlink. You retain ownership of all content you submit (website descriptions, topic tags, messages). By submitting content, you grant us a limited, non-exclusive licence to display and use it solely for operating the platform.

12. Termination

We may suspend or terminate your account at any time for violations of these terms, without prior notice. You may delete your account at any time from your profile settings. Upon termination, your data will be handled per our Privacy Policy.

13. Limitation of Liability

Exchange Backlink is provided "as is" without warranties of any kind. We are not liable for: SEO outcomes, deal disputes between users, downtime, data loss, or any indirect damages arising from use of the platform. Our total liability to you shall not exceed the amount you paid us in the 3 months preceding the claim.

14. Dispute Resolution

Disputes between exchange partners should first be raised through the deal messaging thread. If unresolved, contact us at contact@exchangebacklink.com — we will review and mediate as appropriate. Our decisions regarding trust scores and account status are final.

15. Changes to These Terms

We may update these terms as the platform evolves. Significant changes will be communicated by email. Continued use of the platform after the effective date constitutes acceptance of the revised terms.

16. Contact

Questions about these terms? Email us at contact@exchangebacklink.com.

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